CallPorch

Integrations

Connect the places calls need to land.

CallPorch reads availability, writes back a hold, and drops the qualified-call note where your team already works. If a system has no API, a CSV fallback ships the same intake the next morning.

Supported connectionCSV fallbackReview / workflow integration

Connection detail

What actually moves across each connection.

Relationship, data direction, scopes, setup, and fallback — stated plainly. CallPorch holds slots in Pending status; a person on your team confirms.

  • Yardi / Entrata via Middleware/API

    Live direct API via integration partner

    Implementation partner status

    Data in
    Availability slots and tenant/patient ID verification
    Data out
    Slot hold requests and verified contact updates
    Scopes
    calendar.readcontacts.writeappointments.hold
    Setup
    OAuth 2.0 authentication and webhook configuration for real-time slot updates
    Fallback
    If API timeout exceeds 3 seconds, CallPorch marks the Receipt Manual Verification Required and alerts staff by SMS.
    Privacy
    TLS 1.3 in transit; PII hashed in logs

  • Twilio / RingCentral

    Native Voice API hooks

    Implementation partner status

    Data in
    SIP stream and Caller ID/CNAM
    Data out
    SIP transfer routing instructions and SMS notifications
    Scopes
    voice.managesms.send
    Privacy
    TLS 1.3 in transit; PII hashed in logs

CallPorch may route calls, draft SMS, and hold slots in Pending status. Final appointment confirmation, medical triage overrides, and pricing quotes require a human.

Group · 01

Phone systems

The line CallPorch answers on. Inbound session metadata, recording handoff, and review-queue creation through supported phone-system APIs.

  • Phone systems

    RingCentral

    Call routing, inbound session metadata, recording handoff, and review queue creation.

    Supported connectionDirect integration
  • Phone systems

    Avaya Cloud

    Call routing, inbound session metadata, recording handoff, and review queue creation.

    Supported connectionDirect integration
  • Phone systems

    Twilio

    Inbound voice, SMS confirmations, STOP and opt-out handling.

    Supported connectionDirect integration

Group · 02

Patient communication & SMS

Two-way SMS follow-up, appointment reminders, review prompts, and post-call communication sync.

  • Patient communication & SMS

    Weave

    Two-way SMS follow-up, appointment reminders, review prompts, post-call sync.

    Supported connectionSupported workflow
  • Patient communication & SMS

    Podium

    Two-way SMS follow-up, review prompts, and local reputation workflow sync.

    Supported connectionSupported workflow
  • Patient communication & SMS

    Solutionreach

    Appointment updates, reminders, post-call follow-up, and SMS workflow support.

    Supported connectionSupported workflow

Group · 03

Practice management & scheduling

Availability lookup, calendar handoff, and structured intake export. Staff approval is required before any confirmed booking syncs.

  • Practice management & scheduling

    Jane App

    Availability lookup, calendar handoff, appointment-slot reference, structured intake export.

    Supported connectionWorkflow support
  • Practice management & scheduling

    Dentrix

    Calendar reference, appointment-slot lookup, and structured intake export.

    CSV fallbackWorkflow support
  • Practice management & scheduling

    Open Dental

    Calendar reference, appointment-slot lookup, and structured intake export.

    CSV fallbackWorkflow support

Group · 04

Calendar

Where CallPorch places a short hold while waiting for SMS or staff confirmation.

  • Calendar

    Google Calendar

    Live availability and slot holds per provider.

    Supported connection
  • Calendar

    Outlook / Microsoft 365

    Microsoft 365 calendars with the same hold logic.

    Supported connection
  • Calendar

    Calendly

    Routes qualified callers into your existing event types.

    Supported connection
  • Calendar

    Acuity Scheduling

    Books into Acuity calendars after staff approval.

    Supported connection

Group · 05

Local service systems

Where the qualified-call note ends up so dispatch, sales, or the office can act on it.

  • Local service systems

    ServiceTitan

    Dispatch handoff for HVAC, plumbing, and electrical jobs.

    Supported connection
  • Local service systems

    Jobber

    Request creation with on-site notes and contact details.

    Supported connection
  • Local service systems

    Housecall Pro

    New estimate or job created from a qualified call.

    Supported connection
  • Local service systems

    HubSpot

    Contact and deal creation with the transcript link attached.

    Supported connection

Group · 06

Local listings & reputation

Post-call review-link routing, local listing attribution, and sentiment trend tracking.

  • Local listings & reputation

    Google Business Profile

    Post-call review-link routing, local listing attribution, sentiment trend tracking.

    Customer-connected workflowReview workflow
  • Local listings & reputation

    Yext

    Listing attribution, review routing, and sentiment trend tracking.

    Customer-connected workflowReview workflow

Don't see your tool?

Tell us where the call should land. CSV ships tomorrow either way.

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